TABLE OF CONTENTS
- What you receive
- Where to sign in — FCX Web (recommended starting point)
- Same credentials — other clients
- Change your password
- Cannot sign in?
- Next in this series
This article explains how you receive access and where to enter your credentials.
What you receive
Your company sends (by email and/or text):
| Item | Example | Used for |
|---|---|---|
| Company Code | TelecommInc | Selects your company’s Fieldclix instance |
| Login (username) | your assigned login | Identifies you |
| Password | temporary or permanent | Authentication |
Keep these private. If you did not receive them, ask your HR contact or system administrator—do not invent a Company Code.
First login tip: On Desktop, if no password was created yet, the password field may be left blank once; you can change the password after the first successful login. On Web and Mobile, follow the credentials your company sent.
Where to sign in — FCX Web (recommended starting point)
- Open a browser (Chrome, Edge, Firefox, etc.).
- Go to https://app.fieldclix.com.
- On the Sign In screen, enter:
- Company Code
- Login
- Password
- Click Sign In.
After a successful login you land on the dashboards home. If you have signed in before with more than one identity, you may first reuse a recent login from the list on the same page.
Related: Access Fieldclix Desktop via Integration with your Browser (same Web URL and credentials).
Same credentials — other clients
| Client | When | Credentials |
|---|---|---|
| FCX Web | Everyday office work | Company Code + Login + Password at app.fieldclix.com |
| Fieldclix (mobile) | Field time keeping, dispatches, warehouse, COD, assets | Same Company Code + Login + Password in the app |
| FCX Desktop | Desktop-only records / System Manager | Same Login + Password; Company Code is set during Desktop install / System Manager |
You use one set of credentials across Web, Mobile, and Desktop for your company instance.
Change your password
After you can sign in:
- Web or Mobile: Change Password: Fieldclix Web Portal and Mobile App
- In Web: open your initials (avatar, top right) → Change Password
Cannot sign in?
| Problem | What to check |
|---|---|
| Wrong Company Code | Confirm the exact code from HR/admin email (spelling matters) |
| Wrong login or password | Reset/change password with admin help; try Change Password if you are already in |
| Desktop login / missing server | Cannot Login, Missing Server Info in Login Prompt |
| Need VPN for Desktop | Fieldclix VPN Install |
Next in this series
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