TABLE OF CONTENTS
- Receive Files & Your Company’s Credentials & Codes via Email
- Download Conterra Client Installer via Link
- Extract & Run FCX Desktop (Conterra) Installer
- Install Conterra Client
- Setup System Access via Conterra’s “System Manager” Program
- Access Fieldclix NEXT Desktop via Integration with your Browser
Receive Files & Your Company’s Credentials & Codes via Email
You will be sent the following items:
- Your FCX "Company Code," Ex.: "WirelessInc"
- Your FCX Username & Password
Download Conterra Client Installer via Link
- Navigate to your web browser and open the link https://fieldclix.app.box.com/v/ClientDistributive to download the Conterra client installers.
- Download Files:
- Grant Permission if Blocked
- Download (Conterra) “Client.exe”
Extract & Run FCX Desktop (Conterra) Installer
Right click on downloaded «Client.zip» archive and select Extract All. In new opened window
mark «Show extracted files when complete» and click Extract.
Install Conterra Client
Run Conterra Client Installer you downloaded earlier: File titled “Client.exe”.
System Requirements: OS Windows 10 version 17763.0 or higher, Windows Server 2022.
Install Conterra “Without Connection Check”:
- Enter Your Company Code into the Conterra Installer
- Log Files Path: \\FXSRV\Logs$
- Enter Log Files Paths:
- Specify the Log Files Path = \\sql.fieldclix.com\ClientLogs$ → click Next. If a popup window appears (Path does not exist) → just click Yes.
- Specify the Profiling Log Files Path = \\sql.fieldclix.com\ClientLogs$ → click Next. If a popup window appears (Path does not exist) → just click Yes.
- Set Conterra System Admin. Email to support@fieldclix.com
- Leave Installation folder path as entered by default → click Next.
- Leave all checkboxes per default → click Next.
- Override Security Warning & complete installation.
Setup System Access via Conterra’s “System Manager” Program
Locate Program Via: Windows/Start → Programs → “O” → Orienge Conterra → System Manager.
1. Add New System to System Manager.
2. Input Your Company Code & FCX Server Code to Add System.
3. Login to Fieldclix Desktop with Your Username & Password
- If No Password Created by First Login, Leave Blank
- You Can Change Password After First Login
Access Fieldclix NEXT Desktop via Integration with your Browser
Open the Fieldclix Web in a browser with the URL app.fieldclix.com. Enter company code, login, and password to access your company workspace.
- To open the Conterra (FCX Desktop) records from the web, download the URLProcessor tool. It is available on the web in the Account Settings menu (near Integration with Desktop switcher).
- Download and install it on your computer. If a Microsoft warning message appears, click More Info and run anyway.
- If you would like to acquire and distribute the file to users before having accessed the web portal on their machine, you can access the file in our Box.com shared drive here:
https://fieldclix.box.com/s/epz0whugwzp4szhmubfkbdonw5adxpmx
For clients who use the VPN to connect to Fieldclix Application. Keep in mind that you need to turn on the VPN as well to open desktop records from the web.
- Return to the Web Portal. Make sure that Integration with desktop is on.
- Open any desktop component. This will initiate the login session to the desktop client, although it will not open the Fieldclix desktop itself. The login session will run in the background and launch any desktop records that have been opened from the web.
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