Fieldclix Next Desktop Install & Setup

Modified on Wed, Nov 20 at 2:17 PM

TABLE OF CONTENTS


Receive Files & Your Company’s Credentials & Codes via Email

You will be sent the following items:

  • Your FCX "Company Code," Ex.: "WirelessInc"
  • Your FCX Username & Password





Download Conterra Client Installer via Link






Extract & Run FCX Desktop (Conterra) Installer

Right click on downloaded «Client.zip» archive and select Extract All. In new opened window

mark «Show extracted files when complete» and click Extract.






Install Conterra Client

Run Conterra Client Installer you downloaded earlier: File titled “Client.exe”.


System Requirements: OS Windows 10 version 17763.0 or higher, Windows Server 2022.


Install Conterra “Without Connection Check”:

  • Enter Your Company Code into the Conterra Installer
  • Log Files Path: \\FXSRV\Logs$
  • Enter Log Files Paths: 
    • Specify the Log Files Path = \\sql.fieldclix.com\ClientLogs$ → click Next. If a popup window appears (Path does not exist) → just click Yes.
    • Specify the Profiling Log Files Path = \\sql.fieldclix.com\ClientLogs$   click Next. If a popup window appears (Path does not exist)   just click Yes.
  • Set Conterra System Admin. Email to support@fieldclix.com
  • Leave Installation folder path as entered by default   click Next.
  • Leave all checkboxes per default   click Next.
  • Override Security Warning & complete installation.






Setup System Access via Conterra’s “System Manager” Program

Locate Program Via: Windows/Start → Programs →  “O” →  Orienge Conterra →  System Manager.


1. Add New System to System Manager.

2. Input Your Company Code & FCX Server Code to Add System.

3. Login to Fieldclix Desktop with Your Username & Password

  • If No Password Created by First Login, Leave Blank
  • You Can Change Password After First Login






Access Fieldclix NEXT Desktop via Integration with your Browser

Open the Fieldclix Web in a browser with the URL app.fieldclix.com. Enter company code, login, and password to access your company workspace.


  • To open the Conterra (FCX Desktop) records from the web, download the URLProcessor tool. It is available on the web in the Account Settings menu (near Integration with Desktop switcher).


  • Download and install it on your computer. If a Microsoft warning message appears, click More Info and run anyway.
  • If you would like to acquire and distribute the file to users before having accessed the web portal on their machine, you can access the file in our Box.com shared drive here:
    https://fieldclix.box.com/s/epz0whugwzp4szhmubfkbdonw5adxpmx
For clients who use the VPN to connect to Fieldclix Application. Keep in mind that you need to turn on the VPN as well to open desktop records from the web.
  • Return to the Web Portal. Make sure that Integration with desktop is on.
  • Open any desktop component. This will initiate the login session to the desktop client, although it will not open the Fieldclix desktop itself. The login session will run in the background and launch any desktop records that have been opened from the web.




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