TABLE OF CONTENTS

• What is Manual Work Order?
• Who can use it
• When is it available
• How to start and finish a Manual Work Order
  • Start
  • Finish
  • Rules to keep in mind
• Which Work Orders you can select
• How Manual Work Order affects your time card
• Questions & Answers
• Related articles

What this article covers: how to record time on a specific Work Order during your active shift in the Fieldclix mobile app. 

What is Manual Work Order?

Most Fieldclix Time Keeping runs in the background: you clock in once, and the system assigns hours to Work Orders from GPS, schedules, and defaults.

Manual Work Order is for moments when you need to tell the app right now which job you are working on. You pick a Work Order, start a timer, and finish when you switch tasks. Fieldclix stores that interval and uses it when your time card is processed.

Think of it as a live bookmark on your shift — not a full day’s allocation at clock-in.

Who can use it

You need both of these Employee Roles on your login (assigned on the Employee card → Roles tab):

Your HR team or administrator assigns roles. If you do not see the Manual tab after clocking in, ask them to confirm Mobile. Manual Time Entry Allowed is on your profile.

This is not the same as Requires WO Allocation. That role drives a different flow — splitting unallocated time from a previous day when you clock in again. Manual Work Order runs during your current shift.

When is it available

The Manual tab appears only when all of the following are true:

1. You are clocked in or checked in — you have an active work shift.
2. You have the Mobile. Manual Time Entry Allowed role.
3. At least one Work Order is available for selection (see below). If none are available, the tab shows There is no available Work Order.

The tab sits in the bottom bar next to Workshift, Lunch, and (if enabled for your company) Driver.

How to start and finish a Manual Work Order

Start

1. Open Time Keeping in the mobile app and clock in (or check in).
2. Tap the Manual tab at the bottom.
3. Tap Start WO.
4. Choose a Work Order from the list.
5. The screen shows Started time, a running Duration timer, and the Work Order name.

Finish

1. When you stop working on that job, open the Manual tab again.
2. Tap Finish WO.

You can run one Manual Work Order at a time per shift. To switch jobs, finish the current one, then start another.

Rules to keep in mind

• Finish lunch first. You cannot start a Manual Work Order while lunch is active or not yet confirmed. The app shows Finish Lunch before you start WO.
• Stop Manual Work Order before lunch. If a Manual Work Order is running, you must tap Finish WO before you start lunch.
• Cancel selection. If you close the Work Order picker without choosing, nothing is started.
• Very short sessions. If start and finish happen in the same minute, the app removes the record instead of saving zero-length time.

Which Work Orders you can select

The picker uses the same eligible list as manual time allocation. In general, you will see:

1. Scheduled Work Orders for you on the current day whose Work Order Type allows manual allocation (Allow for Manual Allocation on the WO Type card).
2. Work Orders with the same WO Type abbreviation as any scheduled Work Order on that day — even if that specific Work Order was not dispatched to you.
3. Unscheduled Visit Work Orders for Sites you have already visited during this shift — only when your company has this option turned on in system settings.
4. Shadow Work Orders (Work Order Types with Allow Dispatch = NO) — only if you have the Mobile. Non Dispatch role and you are linked to the Build Plan as an owner, project role member, or allowed allocation employee. Those Work Order Types must also allow manual allocation.

If the list is empty, you cannot start a Manual Work Order. Common reasons:

• Nothing is scheduled for you today.
• Work Order Types are not marked Allow for Manual Allocation.
• For unscheduled visits, the setting to include them is off, or you have not yet visited a Site during this shift.
• For Shadow Work Orders, you lack the Non Dispatch role or Build Plan access.

How Manual Work Order affects your time card

While a Manual Work Order is active, Fieldclix tags that part of your shift with the Work Order you selected. When Time Keeping processing runs, those minutes are allocated to that Work Order on your time card timeline.

Manual Work Order does not replace GPS-based allocation for the rest of your shift. It adds a clear signal for the period you marked manually — useful when GPS alone cannot tell which job you were on.

Questions & Answers

Q: I see allocation prompts at clock-in but no Manual tab. Why?

A: Those are separate features. Allocation at clock-in needs Requires WO Allocation. The Manual tab needs Mobile. Manual Time Entry Allowed.

Q: Can I run two Manual Work Orders at the same time?

A: No. Finish the current one before starting another.

Q: Do I need to finish Manual Work Order before clocking out?

A: Best practice is yes — finish the active Manual Work Order so the end time is recorded. If you forget, your time card reviewer may need to adjust the day.

Q: Why is my Work Order missing from the list?

A: Check that you are dispatched (or eligible as Non-Dispatch), that the WO Type allows manual allocation, and that the job is active. If you still need that Work Order, contact your supervisor or submit a Time Adjustment Request.

Q: Is Manual Work Order the same as manually allocating time as a percentage between Work Orders?

A: No. Percentage allocation splits unallocated hours after the shift, usually at the next clock-in. Manual Work Order records live work on one Work Order while you are still on the clock.

Q: What if the app says There is no available Work Order?

A: No eligible Work Orders were found for your current shift. You cannot start Manual Work Order until at least one appears — typically after dispatch or after visiting a Site (when unscheduled visits are enabled).

Related articles

• Employee Roles — role definitions including Mobile. Manual Time Entry Allowed
• Work Order Types — Allow for Manual Allocation and Shadow Work Orders
• Manually Allocate Time Among Work Orders — end-of-day percentage allocation (different from Manual Work Order)
• TK Automatic and Manual Work Order Allocation Rules — when auto allocation fails and manual allocation is required
• Time Keeping Processing. How does it works? — how shifts become time card entries