Problem with User's Access to COP Web Portal or Review Interface

These problems are often the result of someone having assigned multiple COP-related “Roles” to the Roles tab of the Employee's Employee card in FCX. Only one COP Role should be assigned to an Employee. Assigning more than one causes a conflict and errors.

Available COP Roles include:

• Submitter (Access to download and upload documents via web for field leads)
• Reviewer (Can Review and Approve Checklist Results)
• Customer (Special setting for large organizations with multiple LLCs under the same umbrella)

Here is where to assign one of these Roles: